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FAQ Demo

When you give us your credit card number, we pass it on to the hotel. This ensures that a reservation is held up to the date and time you indicate. If you intend to cancel, you must do it with in the stipulated time, otherwise hotel will impose ‘no-show’ charges on your credit card.

Some hotels take as much as 24 hours before they provide a confirmation number. If you do not get it in 24 hours, please let us know.

Specific hotel information such as property address and phone number, amenities, transportation to / from the airport, and other details is available online.

The default setting for Travalos price display depends on your country of origin, as some countries require showing taxes and fees and some do not. To change the setting, open the currency tab at the top of the screen and select a different price option. Depending on your selected settings under the currency tab, displayed room rates will note if the price listed does or does not include tax or service charges. You may also view the total price for a stay by continuing to the booking form.

Different rates may be due to the different promotions being offered by a property at any given time or because we obtain rates from many different suppliers.

Hot Deal, Non-refundable, Special conditions, etc is an indication of a special promotion with some form of discount for a particular property, room type, or period of stay. Bookings under promotion usually have a very strict cancellation policy which often results in a full period charge. Please make sure to read the booking conditions carefully before you submit your reservation.

The rates displayed are per room, NOT per person. It is important that you input the correct number of guests associated with this booking as rates may change based on occupancy. In some instances, a property limits the number of guests per room. To avoid additional charges when you check in, the number of guests must be accurate.

Most properties allow children to stay in the room with parents either with or without an extra bed. The normal property policy is not to charge for children if they are under 12 years of age. Some properties will limit occupancy of a room to two adults and one child. Only a few properties will have existing bedding for additional children, so an extra bed is usually required. Most properties will charge for this extra bed. Usually properties will provide breakfast when there is a charge for an extra bed. However, this is dependent on each property’s policies and procedures. A baby cot may be provided free of charge, by some properties, for children under the age of 2.

Yes, this is possible as long as the room is available on the  website when you make a search and if a hotel accepts last minute booking you can do

All promotional rates displayed are already discounted. If free nights are included in the booking, you will receive a discount worth the specified amount of nights. You will not get more free nights in addition to what you book on the website. Information regarding specific property promotions are also displayed on the booking form. For more details, please continue to the booking form.

ou can reserve up to 9 rooms per booking on Agoda. If you need more rooms, please make an additional booking. Please note that rooms are subject to availability, and that some properties may have different policies or conditions that apply to bookings of 5 rooms or more.

When searching for the room rate, booking conditions will be right under the room type description. To check further, you can also click on the “BOOK” button which will direct you to the booking form. The cancellation policy/booking conditions link can be found in the middle of every page of the booking form. It will also be stated in the confirmation email we send you. If you cancel your booking via self service, the cancellation policy will be shown again upon cancellation. Note: Details and conditions in the cancellation policy will be different for each booking depending on the property, period of stay, room type, etc. Please read this carefully before submitting your booking.

Our partners have the ability to change rates and promotions at any time. Market conditions, changes in strategy, and availability are just a few reasons why you may experience this rate fluctuation.

Book Now, Pay Later conditions are based on the property’s cancellation policy, check-in date, and the room availability. If you do not see it when you search, then it is not available for that property under that period of stay.

Local tax receipts are only available from properties for bookings where payments are made at the property. For pre-paid bookings (pay Travalos), we can issue local invoices for bookings in India since Agoda is a tax resident of India and also Agoda receipts for anywhere else.

Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date, banks may take up to 15 working days to refund this amount, or until your next billing cycle. The refund should be converted to your local currency by your credit card company. How your reservation is processed will determine what shows on your card statement. However, your statement will ALWAYS show “Travalos” somewhere in the subject line.

Upon arrival, transfer from the airport to the hotel. Leisure you will receive information about the start of the circuit in the afternoon or you can consult the information panels in the hotel reception.

Sightseeing Tour. By car to the viewpoint Pierre Loti. Night transfer to Taksim.Istanbul.- A city tour of the city with the walls, the Golden Horn, the fishing district and Taksim. We will circle the Topkapi Palace and admire the exterior of the Hagia Sophia. On our tour we take the cable car to the viewpoint Pierre Loti and look at the mosque of Suleyman the Magnificent (the largest in Istanbul). We are in a city on two continents. View of the Bosphorus with its huge mosques and city walls: The city has great sights. The visit is accompanied by a local guide and takes about two hours (entrance to the sites is not included).
leisure

At the end of the afternoon we will take you to the Taksim district, the most commercial and lively area of ​​the city. You have time to dine in one of the many restaurants. You can also take the old tram that passes through the area or visit the nearby Galata Tower.

Today we make a journey through the Bosphorus. We want to travel to mark Europamundo company. The Bosphorus is in the street, Days of Black As the name of Lake Marmara See more See more We are dead today in Europe, in Europe and in the whole world.

Free time (optional with tickets and lunch at Topkapi Palace possible).
Optional: Sunset Sunset Cruise Dinner Buffet (Clean Fee)
Optional: Dinner Cruise Buffet at Sunset BBQ (own costs)

  • Visa Disclaimer : Please note that the final decision regarding a visa application rests solely with the respective Embassy/Consulate.
  • To travel to any international destination, your passport must have a minimum validity of 06 months from your planned date of return.
  • Providing wrong passenger age may incur penalty at a later stage
  • Do check your flight status/schedule 24 hours before the scheduled flight departure, since airline schedules are subject to change without notice.
  • While entering passenger names during the booking process, do ensure that they exactly match the names on the travel documents (e.g. passport) that you will be carrying for the trip
  • Travalos officials or representatives will NEVER ask you for your personal information i.e. your credit/debit card details, passwords, PIN, CVV, OTP etc. Please do not share these details with anyone over phone, SMS, Whatsapp, email or any other source
  • Tickets and holiday plan sheet will be delivered 3 days prior to the departure date

GENERAL

  • Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us please call us on 1800-572-6099. We are open from 10:00 am to 8:00 pm, seven days a week
  • Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost)
  • Please note that these packages are customization, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you
  • Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
  • In case your package needs to be cancelled due to any natural calamity, weather conditions etc. Travalos shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors
  • If payment is not made as per the schedule provided in the first booking confirmation e-mail, Travalos reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy
  • FLIGHTS
  • The passenger names in the booking form should be exactly as per passports. travalos will not bear any liability for the name change fee, if incorrect names and ages have been added at the time of booking
  • Please note that if your package includes a flight which is a low cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. Our Travel Expert will attempt to get in touch with you within 24-hours after the booking has been confirmed for baggage addition
  • Please ensure that baggage requirements are given to our Travel Expert latest by 3 days before the date of departure
  •      HOTEL
  • Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel
  • In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category
  • Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotels policy  SIGHTSEEING ACTIVITIES/TRANSFERS
  • Please note that Day at Leisure essentially implies that no sightseeing activities have been included for that day
  • Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule
  • The entire amount paid as full payment  (deposit) would be non-refundable on below term.
  • Cancellation till 15 days before dispatch  date only acceptable